About Us is a national distributor of food service equipment. Our goal is to provide an easy to use website for product information and ordering. Our online product mix is limited to our selection of unique and high quality items. We can provide you with virtually any product even if you do not see it on our website. Our customer staff will do everything we can to answer any questions and treat you as a valuable customer. Chefmall Store is maintained by a team Culinary Institute of America graduates with years of experience and expertise.

Customer Service

Our normal hours of operation are:
8:00 AM to 5:00 PM, Pacific Time
Monday through Friday.
With the exception of Holidays 
Saturday & Sunday calls are often 
answered or messages are returned.

If you are prompted to leave a message, please speak slowly and do not forget to leave your phone number! We do not want to loose you as a customer.
We are not responsible for cell phone calls that often disconnect.
Email is always a very effective way to contact us.

Contact Us
Toll-free 866-585-6301
Fax: 707-780-3345
Chefmall Foodservice Equipment
126 White Oak Circle
Petaluma, CA 94952 

How to Order

Option 1:On-line Orders

Chefmall is part of the state of the art Network Solutions system

All credit card numbers are encrypted in accordance with the highest security protocols.

Option 2:Phone-in Orders

To order using your credit card by phone, please call 1-866-585-6301, Monday through Friday(excluding Holidays), between 8 am and 5 pm (Pacific Time). Please have the product item number(s) ready so that we may expedite your call.

We accept the following major credit cards:

Visa, MasterCard, Discover, American Express as well as Pay Pal and Google Checkout

Tax Information
A 8.5% sales tax (or current rate) is assessed if the billing address is a California address or if the recipient address is a California address. If neither are California addresses, sales tax will not be added to your purchase.

100% Satisfaction Guarantee
If for any reason, at any time you are less than 100% satisfied with a product you have purchased from us, you may return it for exchange or refund. Manufacturers warranties will apply. In order to receive proper credit please contact us for a return authorization number.

Terms Of Use

This website is the copyright of Chefmall Foodservice, LLC. All of the website design and elements, not limited to text, graphics, photographs and videos are proprietary to or contain elements that are proprietary to Chefmall Foodservice, LLC. All the contents of the website is copyrighted as a collective work. Exploitation of the content from this website, including modifying, publishing, transmitting or creating derivative works is strictly prohibited. Permission to use this website is limited to browsing and purchasing products. Any other use of materials on this site without prior written consent from Chefmall Foodservice, LLC. is strictly prohibited. All Rights Reserved. Chefmall Foodservice, LLC 2003